Change Management and Change Process Model for the Iranian Construction Industry

Afshin Gharaee Moghaddam

Volume 2, Issue 2 , April 2012, Pages 85-94

  Changes are inevitable in construction projects. They could lead to disruptive impacts on the quality, schedule and budget of projects. Identifying changes and anticipating their consequences can help project teams mitigate these negative impacts. As a result, a change process model has been defined ...  Read More

Assessing the Exchange Rate Fluctuation on Tehrans Stock Market Price: A GARCH Application

Maryam Khalili Araghi; Meisam Mohazzab Pak

Volume 2, Issue 2 , April 2012, Pages 95-107

  This paper empirically investigates the exchange rate effects of Iranian Rial against Dollar (Rial vs.US) on stock prices in Iran. The sample period for the study has been taken from March 20, 2004 to March 20, 2010 using daily nominal exchange rate of Rial /us and daily closing values of Tehran Stock ...  Read More

Financing Microenterprises: Creating a Potential Value-Based Hybrid Model for Islamic Microfinance

Fuzia Jan Sofi

Volume 2, Issue 2 , April 2012, Pages 108-122

  The main purpose of this paper is to examine the relevance of Islamic microfinance in the light of ongoing erosion of confidence in the viability of current financial system, full of speculatory finance in the prevailing global financial market. For example, the sub-prime crisis of 2007-2008 in the US ...  Read More

A Study on Factors Affecting Operational Electronic Banking Risks in Iran Banking Industry (Case Study: Kermanshah Melli Bank)

Peyman Akbari

Volume 2, Issue 2 , April 2012, Pages 123-135

  Nowadays, advances in information and communication technologies, has provided an opportunity for banks to provide their electronic services to their customers in remote areas. This technological innovation by E–banking systems has brought about many benefits to customers while it has been accompanied ...  Read More

Improving Performance of Customer Relationship Management through Applying Knowledge Management

Reza Radfar; N. Rezaei-Malek

Volume 2, Issue 2 , April 2012, Pages 136-150

  Customer Relationship Management (CRM) and Knowledge Management (KM) have become especial and strategic keys in the current competitive environment for all companies.  The critical role of KM as the main determinant of the success of CRM has been the focal point of the previous researches; the present ...  Read More

The Impact of Service Quality on Customer Satisfaction and Loyalty in Indian Banking Sector: An Empirical Study through SERVPERF

S. Vijay Anand; M. Selvaraj

Volume 2, Issue 2 , April 2012, Pages 151-163

  This study examines the impact of service quality on customer satisfaction and Loyalty in Indian Banking sector by applying SERVPERF scale. A total of 50 customers of State bank of India, Mohan Nagar Township branch of Salem District in Tamilnadu were interviewed on convenient basis for the above purpose.  ...  Read More

IFRS or IFRS-Based Domestic Standards: Implications for China’s Future Accounting System

Muhammad Umar Draz

Volume 2, Issue 2 , April 2012, Pages 164-174

  People’s Republic of China has a long history of accounting and accounting reforms. This study focuses on “whether China should continue its IFRS-based domestic accounting standards or full convergence with the IFRS is more appropriate”? Both quantitative and qualitative approaches ...  Read More