An Empirical Investigation of the Impact of Intellectual Capital on Firms’ Market Value and Financial Performance: Evidence from Iranian Companies

Vahid Taghizadeh Khanqah; Mohsen Akbari Khosroshahi; Elham Ghanavati

Volume 2, Issue 1 , January 2012, Pages 1-12

  In modern economics, Intellectual capital is described as an intangible asset which can be used as a source of sustainable competitive advantage. However, intellectual capital components have to interact in themselves to create value. The paper seeks to examine the impact of intellectual capital on firms’ ...  Read More

Prioritization of Effective Factors on CRM Implementation in Parsian International Hotels Company in Tehran

Hamidreza Saeednia; Ali Dastjerdi; Ali Jafari Sohi

Volume 2, Issue 1 , January 2012, Pages 13-22

  The purpose of this study was to explore the impacts of: knowledge management, Senior Managers, staff, technology, consensus, service customization, and integration, as the factors effecting Customer Relationship Management (CRM) implementation in Parsian International Hotels. In this study the population ...  Read More

Job Related Dimensions and Faculty Members Satisfaction at Indian Business Schools: AN Empirical Study

Feza Tabassum Azmi; Gunjan Mohan Sharma

Volume 2, Issue 1 , January 2012, Pages 23-40

  Purpose: The present study examines the relationship between job related dimensions and job satisfaction of teaching staff of B-schools in India using Structure Equation Modeling (LISREL 8.5). Methodology: The study is based on a single cross-sectional survey. In all three hundred ten responses were ...  Read More

Customer Retention Based on the Number of Purchase: A Data Mining Approach

Sahar Mehregan; Reza Samizadeh

Volume 2, Issue 1 , January 2012, Pages 41-50

  Purpose: this study wants to find any relationship between the numbers of purchase and the income the customer brings to the company. The attempt is to find those customers who buy more than one life insurance policy and represent the signs of good payments at the same time by the help of data mining ...  Read More

The Dynamics of Competitiveness in Creative and Manufacturing Industries in the Indonesia Stock Exchange (IDX) of Pre and Post Crisis

Prima Naomi

Volume 2, Issue 1 , January 2012, Pages 51-58

  This study presents an empirical evidence concerning the comparison of  the dynamics of competitiveness in the creative and manufacturing industries. It investigated the impact of the economic crisis in the behavior of the competitiveness of those industries. The samples were 42 firms taken from ...  Read More

Artificial Neural Network Model for Predicting Insurance Insolvency

Ade Ibiwoye; Olawale O. E. Ajibola; Ashim B. Sogunro

Volume 2, Issue 1 , January 2012, Pages 59-68

  In addition to its primary role of providing financial protection for other industries the insurance industry also serves as a medium for fund mobilization. In spite of the harsh economic environment in Nigeria, the insurance industry has been crucial to the consummation of business plans and wealth ...  Read More

An Empirical Investigation of the Determinants of Users Acceptance of E-banking in Singapore: Based on Technology Acceptance Model

Shailender Singh

Volume 2, Issue 1 , January 2012, Pages 69-84

  Singapore is depicted to be the fastest growing telecommunications nation in Asia. Presently, all the members of the Singapore banking industry have engaged in the use of Information and Communication Technology as a platform for effective and efficient means of conducting financial transactions. This ...  Read More