S. Jamaledin Tabibi; Sudabe Vatankhah; Amir Ashkan Nasiripour; Shaghayegh Vahdat; Somayeh Hessam
Volume 1, Issue 2 , April 2011, , Pages 47-52
Abstract
Planned Human Resource Development is critical to educating a skilled and efficient workforce. The present study aimed at identifying the main factors of planned human resource development in Iranian Social Security Organization Hospitals. The study is done through analysis of a questionnaire designed ...
Read More
Planned Human Resource Development is critical to educating a skilled and efficient workforce. The present study aimed at identifying the main factors of planned human resource development in Iranian Social Security Organization Hospitals. The study is done through analysis of a questionnaire designed after identification of the main variables. Iran Social Security Organisation hospitals (the major governmental health institutions in Iran) were chosen as a sample among all Iranian healthcare centers (n=65). Content validity and construct validity were assured with expert judgment and the reliability of the questionnaire was determined using Cronbach’s alpha and Pearson correlation (first and second times) .Cronbach’s alpha coefficient was respectively as 0.811and Pearson correlation was (p<0.001) 0.875. The questionnaire was filled out by the research community. After the sample size was proved to be sufficient the exploratory and confirmatory factors were analyzed.The findings of the present study indicated that two factors after the factor analysis of the component “Planning”. The factors were “master plan for education” and “career development path”. The calculated fitness indexes prove the desirability and appropriateness of the components and their structural relations.It is concluded that these factors have substantial roles in the Planned human resource development in these organization.
S. Jamaledin Tabibi; Amir Ashkan Nasiripour; Somayeh Hessam
Volume 1, Issue 1 , January 2011, , Pages 9-14
Abstract
Customer orientation is one of the new approaches which is recently considered by the Iranian Healthcare Centers. The present study aims to identify the main factors of customer orientation in Iranian hospitals. The study is done through analysis of a questionnaire designed after recognition of the main ...
Read More
Customer orientation is one of the new approaches which is recently considered by the Iranian Healthcare Centers. The present study aims to identify the main factors of customer orientation in Iranian hospitals. The study is done through analysis of a questionnaire designed after recognition of the main variables. Iranian Social Security Organization Hospitals (the major governmental health institutions in Iran) were chosen as a sample among all Iranian healthcare centers (n=48). Content validity and construct validity were assured with expert judgment and the reliability of the questionnaire was determined using Cronbach’s alpha and Pearson correlation (1st and 2nd times). Cronbach’s alpha coefficient was respectively as 0.826 and Pearson correlation was (p<0.001) 0.975. The questionnaire was filled out by the research community. After collection of sufficient samples, the exploratory and confirmatory factors were analyzed. The findings of the study showed two factors after factor analysis; namely, “consideration about customer” and “consideration about stakeholder”. The calculated fitness indexes proved the desirability and appropriateness of the factors and their structural relations. It is concluded that these factors have substantial roles in the implementation of customer orientation approach in these organizations.